News

Call Center News

• TeamHealth Medical Call Center's Tina Minnick to host round table discussion at SHSMD's Annual Conference, September 12-15, 2010, Chicago, IL
• Teamhealth Medical Call Center Receives 2010 Best of Knoxville Award
• THMCC shares Do's and Don'ts for your call center in Physician Referral and Telephone Triage Times. To obtain a copy visit HMR publications.
• THMCC co-presents on social media at Tennessee's HFMA
  Winter Intstitute
• THMCC Sponsors Periwinkle Softball Classic
• THMCC Announces Preparation for H1N1 (Swine) Flu
• THMCC Awarded Third Consecutive URAC Accreditation
• TeamHealth Recognized by National Quality Agency
• Unprecedented Growth for TeamHealth Medical Call Center
• Covenant Awarded '07 Best Compliance Practice Award
• THMCC Praises Dr. Ochi
• TeamHealth Medical Call Center Relocates To Centerpoint
• THMCC Announces New Advisor For AAACN
• Access Nurse Changes Name To TeamHealth Medical Call Center
• Quillin discusses after-hours call coverage quality of life
• Covenant Home Care utilizing medical call center services

White Paper Downloads

• Reaching Out, Inviting In: How Medical Call Centers Can Give Hospitals a Financial Edge in the Age of Transparency and Competition

Industry News

• Consumer Demand for H1N1 Information Highlights Importance of Accreditation for Health Call Centers
• AnswerStat Magazine: An Old Dog Can Teach You New Tricks, Using Outbound call management to positively impact the patient experience
• BNET: Call Centers Generating Considerable Patient Loyalty
• 3CN: Call Center Consulting Network