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TeamHealth Medical Call Center received the Health
Call Center Accreditation from the Utilization Review Accreditation
Commission. This independent nonprofit organization is well known
as a leader in promoting healthcare quality through its accreditation
and certification programs. URAC Health Call Center standards apply
to organizations providing triage and health information services
to the public when conducted by telephone, via a website, or other
electronic means. Meeting such rigorous standards for quality and
accountability ensures that registered nurses perform the clinical
aspects of triage and other health information services in a manner
that is timely and confidential and includes medically appropriate
care and treatment advice.
Online: www.urac.org
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