As home health becomes more of a primary care delivery system, agencies strive to meet the 24-hour needs of patients within the constraints of various payer sources. The cost of 24-hour nurse availability can be prohibitive. Our customizable services allow you to manage patients after hours with the added benefits of cost containment, patient education, and triage services to callers with medical issues.

Benefits to Home Health

• Provides industry-approved Home Health Triage Guidelines and Protocols designed to meet program goals
• Offers services and processes customized to meet Home Health Agency needs
• Provides customized reports with valuable outcome information
• Generates detailed monthly reports on all calls
• Provides same-day communication with agency for immediate needs
• Maintains phone availability during disasters through disaster recovery back-up systems
• Provides cost containment for after-hours service
• Reduces staff burnout from on-call duties
• Reduces liability through our Home Care Clinical Decision Tool
• Eliminates unnecessary home visits and ensures compliance with the treatment plan using telephone support
• Ensures continuity of documentation between the daily charts and after hours
• Identifies the need for new skills