Outbound Call Campaigns

TeamHealth specializes in enhancing your current service offerings by developing a strategic plan and partnership that can help you reach your goals. By outsourcing your outbound call solutions, your team can focus on your core purpose while receiving the results they need to succeed. Examples of these campaigns include calls involving post-discharge follow up, patient satisfaction, risk management, evaluation, new patient welcome calls, new movers program, and high-risk discharge follow up.  

Opportunities include:

• A final "hug" for patients discharged from your hospital
• A patient reminder and reassurance of their good experience at your facility
• Confirmation of your hospital’s positive image in the patient’s mind
• Patient awareness of the continued services offered following discharge
• Risk management through proactive calls to patients who may have had a less-than-desirable experience