Outbound Call Campaigns

Proactively reaching out to your patients prevents future reactive solutions.

Opportunities include:

• Member satisfaction surveys
• New member welcome calls
• New movers program
• Post-discharge transition calls
• Risk management evaluations
• Reconciliation reporting: tracking outcomes for referrals

Benefits include:

• Expand your array of services without expensive staffing or capital investment in communications technology and training
• Improve member health through follow up and education
• Track referrals
• Receive sophisticated and customizable reports for tracking, trending, and utilization studies
• Add to your marketing and public relations toolbox
• Improve satisfaction
• Decrease liability concerns with high-risk member populations