Hospital Call Center Partnership

Partnering with You to Support Your Call Center’s Success

TeamHealth Medical Call Center’s expertise, ability to provide a flexible service offering, and understanding of integration within an existing Medical Call Center has made us a preferred partner for hospitals, physician groups, and other free standing Healthcare Call Centers. We are noted for providing cost containment in the presence of a quality seamless service that meets the client’s high standards of care. Our system capabilities and in depth discovery of service objectives allows us to represent our clients as a virtual seat in their own call center. TeamHealth Medical Call Center’s Strategic Account Managers ensure that we are working in harmony with your call center to exceed your expectations. Our systems are created to support the most complex service delivery to meet the needs of today’s health care information needs.

We Partner with Your Call Center to:Hospital Partnership Guide graphic

Add New Service Lines

  • Nurse Triage
  • Readmission Reduction
  • Patient Engagement
  • Patient Satisfaction Surveys
  • Disease Management Services

Support Your Existing Programs

  • High Call Volume Overflow
  • Select Hours that are difficult to staff, such as 11pm – 7am
  • Select Call Types
  • EMR Interface