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Risk Stratification Necessitates Nursing Coordination

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The Startling Impact of Appropriate Utilization

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On Target with Triple Aim

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Is Your Consultant Empathetic to Your Needs?

In terms of delivering high-quality, cost-effective healthcare, most people would agree that 2015 is going to be a very complicated year and many organizations are going to rely on consultants to help them be successful. Every day dozens of potential solutions are offered for overcoming healthcare delivery challenges, and one solution repeatedly suggested is that of a medical call center. Many organizations do not possess the internal expertise to effectively implement and operate this type of access to care…

Raising Call Quality Through a Strong Call Auditing System

Call auditing in a manner that allows us to constantly improve our services means that we can offer our clients tangible assurance that we have a comprehensive quality program in place.