Physician Answering Service / Medical Answering Service
TeamHealth Medical Call Center offers physician and practice answering services to our physician clients to provide seamless access for your clinical and non-clinical calls. Our patient coordinators are trained to deliver a high level of customer service and are supervised by a registered nurse.
- After hours or 24/7 availability
- Emergency backup for unscheduled closures
- High volume overflow
- Translation services
- Service is branded to your practice
- Customized scripting
- Customized directives and protocols
- Error free paging system
- Electronic messaging
- All calls are recorded
- Robust reporting
- URAC Accredited
- Nurse Triage Services can be added at any time
We also offer a fully automated physician answering service. Please contact us for further details.