Telephone Nurse Triage for Physician Practices

TeamHealth Medical Call Center partners with you to provide Telephone Nurse Triage to physician practices. Our experience promises to uphold your standards of high quality service to your patients 24/7. Sm dr w headsetBecause we are physician founded and led, we understand the needs and concerns of physician practices and groups. You can relax knowing that we are a partner who cares for your patients as if they are our own.

Our 22 years of experience in executing telephone nurse triage services to over 11,000 physicians gives us the expertise to provide the seamless caring service you want for your patients and the ability to measure results. Extend your service hours and patient access to after hours telephone triage and Health Information programs that are customized to meet the objectives of your practice.

Features:Request Sample RFP graphic

  • Service is branded to your practice with the ability to gather your pertinent data
  • Customizable documentation system allows practices to drive practice specific directives, pediatric and adult
  • All calls are recorded
  • RN telephone triage staff are licensed in most states to meet legal requirements related to patient travel
  • Ability to integrate patient information into your EMR to meet Patient Centered Medical Home and ACO requirements
  • Gold Standard Schmitt/Thompson Triage Guidelines – Pediatric and Adult
  • Appointment Scheduling post triage

Download Case Study