TeamDoc MobileKNOXVILLE, TN – The Teamhealth Medical Call Center recently unveiled TeamDoc Mobile, an integrated, mobile friendly web application that allows direct nurse-to-physician secure messaging. The application is inter-woven into THMCC’s triage system, so patient information can be instantly displayed to the physician, who then has the ability to respond appropriately at that point of contact.

“This new application is going to significantly enhance the way our physicians interact with THMCC nurses and their patients,” said THMCC President Cindy Reed. “TeamDoc Mobile facilitates fast, easy physician access to their patients’ critical information, eliminating the additional step of speaking directly with a triage nurse. This will speed up the overall process, benefitting both the provider and the patient.”

Secure messaging grants efficient communication between the physician and triage nurse without any wait time. When the physician receives the message, they can simply choose and click one of the following response options:

  • Agree with the disposition
  • Message the nurse
  • Call the nurse
  • Call the patient

THMCC’s Triage System then documents the physician’s response (including notes to the nurse, etc.), closing the call loop. TeamDoc Mobile is a completely integrated, mobile-friendly web-based application that works with all mobile devices, making the technology accessible anywhere, anytime.

For additional information, contact TeamHealth Medical Call Center at 888.203.1118 or via email at thmcc_info@teamhealth.com.