TeamHealth Medical Call Center is sponsoring a virtual round table discussion for in-house call centers on Tuesday, July 24 from 2:00 until 3:00 PM EDT. Managers and directors of in-house call centers from all regions of the country are participating. The topic of discussion is The New Hybrid Solution for In-House Call Centers. The group is discussing the benefits as well as any negatives relative to combining in-house call center services and outsourcing. Case studies will be reviewed to demonstrate how in-house call centers use the hybrid model (in-house/outsourcing) to add new service lines and to support existing services. If you are a manager/director of an in-house call center and are interested in participating in the discussion group, please contact us at 855.892.1400 or THMCC_info@TeamHealth.com.
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